OCZ对于SandForce-2000召回问题澄清

硬件 diynews 2011-06-10 09:36

OCZ官方申明:

  OCZ意识到最近报道的固件问题有可能会导致采用SF2000主控厂商的固态硬盘发生蓝屏问题,但只有极低的概率才会影响到OCZ的Vertex 3和Agility 3固态硬盘,目前确认到影响最终客户使用的比率不到1%。至于其他厂商遇到的蓝屏问题很有可能是由于硬件设计原因造成。不同于其它品牌,OCZ不完全使用标准公版设计,会另行优化和制造固态硬盘,所以不会遇到类似蓝屏问题。

  OCZ也正在努力和我们的客户以及SandForce合作尽快解决这个固件问题,一旦新固件验证通过,我们会以最快的速度发布以完全解决这个蓝屏问题。在此期间,我们欢迎任何遇到蓝屏问题的客户与我们的客户支持服务团队取得联系。

Official Statement: Firmware Issue

  OCZ is aware of firmware issues that have been reported in the field that are potentially causing bluescreens on all SF2000 based drives, this issue affects a very small percentage of Vertex 3 and Agility 3 SSDs, and currently less that 1% of all our customers are affected. This hard to replicate issue is a completely different issue than what some other drive manufacturers are experiencing, which may have similar symptoms but is caused by a hardware issue. Unlike other brands OCZ does not use a reference design, and we design and manufacture our SSDs in-house, and are NOT affected by the hardware problems which are unique to other drive vendors. 

  OCZ is working diligently with our customers and SandForce to quickly resolve the outstanding firmware issues and we will be releasing a firmware update that addresses the bluescreen issue as soon as it becomes available. In the meantime we encourage any customers that are experiencing any bluescreen issues to contact our customer service team for immediate support.

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